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Archives: FAQs

Can the Village replace my mailbox?

The Village has a Mailbox Replacement Program. The Department of Public Works will replace your old or damaged mailbox. Mailbox replacement options include: 1 standard black, white, or grey box (your choice!) and 1 standard wood post at a cost of $275. 1 large black box and 1 standard wood post at a cost of … Continued

Where does a text message to 9-1-1 go?

Similar to 9-1-1 calls, texts to 9-1-1 are routed to the Bayside Communications Center (BCC) public safety answering point (PSAP). BCC is operated on a 24-hour basis, receiving 9-1-1 call and texts and dispatch emergency response services.

Where can I use Text-to-911?

Available in all 7 North Shore communities. However, if you are adjacent to a community outside of the North Shore, the location of the cell tower determines availability of the service.

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